Terms of Service

The Service is operated by AdOptIQ (“AdOptIQ”, “we”, “us”), operating from Pune, Maharashtra, India. You can reach us at Adoptiq@adoptiq.in for any question, notice or grievance relating to these Terms.

AdOptIQ generates marketing copy, key visuals and multi-size banner adaptations from the design and campaign briefs you submit, and offers related features such as brand kits, knowledge bases, trend reports, image compression and layered PSD export. Features, limits and quotas depend on your subscription plan and may change as the Service evolves.

• You must be at least 18 years old and legally able to enter into a contract.
• You are responsible for the accuracy of your account details and for all activity under your login. Keep your credentials confidential and tell us promptly at Adoptiq@adoptiq.in if you suspect misuse.
• One login is for one user. Sharing a login to circumvent plan limits is a breach of these Terms.

You agree not to use the Service to:

• create content that is unlawful, obscene, defamatory, deceptive, hateful, or that infringes any intellectual property, publicity or privacy right;
• upload logos, product photographs, faces or other material you do not have the rights to use;
• generate advertising for products or claims prohibited under Indian law or the advertising policies of the platform on which you publish;
• scrape, reverse engineer, resell, sublicense or white-label the Service, its prompts, models, trend data or generation pipeline, or build a competing service from its outputs;
• probe, overload or bypass rate limits, quotas, security controls or plan entitlements, or use automated means to consume the Service beyond your plan.

We may suspend or terminate an account that breaches this section, with no refund of amounts already paid.

• Plans are sold on a monthly or yearly basis. Prices are shown on the pricing page in Indian Rupees (INR) and are inclusive of all applicable taxes.
• Subscriptions renew automatically for the same duration until you cancel. Plan limits, quotas and entitlements apply as published for your plan at the time of purchase.
• Payments are collected through our third-party payment processor. We do not store your card details.
• Once a subscription fee is debited it is non-refundable; the plan remains fully active for the duration paid for. You may cancel at any time to stop future debits. Cancellation, refund and dispute handling is set out in our Refund & Cancellation Policy.
• For cross-border payments, your bank or card network may add foreign exchange conversion, markup, remittance or tax collection charges. Those charges are levied by your bank as permitted under RBI regulations, are not received by AdOptIQ, and are not refundable by us.
• We may revise prices or plan parameters with prior notice. Changes take effect from your next renewal, never within a period you have already paid for.

• You keep all rights in the briefs, brand assets, logos, product images and text you upload (“Your Content”). You grant us a limited licence to host, process and display Your Content solely to operate the Service for you, including sending it to the AI providers we use to produce your creatives.
• You receive a worldwide, perpetual licence to use the creatives generated for you for your own marketing, including commercially, subject to your having paid the applicable fees.
• You are solely responsible for rights clearance: that you may use every uploaded asset, that any third-party trade mark, model release, stock licence or font licence is in place, and that the published creative complies with applicable advertising law and platform policy.
• Generated outputs are not unique. Similar prompts may produce similar results for other users, and we make no claim of exclusivity in any generated output.
• We may retain de-identified learnings derived from usage (for example which formats perform well) to improve the Service. We do not sell Your Content.

• Copy, imagery and layouts are generated by machine-learning models. They may be inaccurate, incomplete, unsuitable, or may resemble existing works. Treat every output as a draft.
• You must review, fact-check and approve each creative before publishing or spending media budget against it. Where required, disclose that the creative is AI-generated in line with applicable Indian advisories and platform rules.
• We give no guarantee of click-through rate, conversion, reach, compliance approval or any other performance outcome. Trend and CTR insights are directional research, not advice or a promise of results.

The Service depends on third parties including AI model providers, cloud hosting, stock image sources and payment processors. Their outages, policy changes, rate limits or price changes may interrupt or alter features. The Service is provided on an “as is” and “as available” basis with no uptime warranty, and we may perform maintenance, throttle abusive usage or withdraw a feature with reasonable notice.

• To the maximum extent permitted by law, the total aggregate liability of AdOptIQ, its owners, directors, employees, contractors and associated members, for all claims arising out of or relating to the Service or these Terms, is limited to a maximum of one (1) times the subscription fee actually paid by you for the plan and period to which the claim relates.
• We are not liable for any indirect, incidental, special, punitive or consequential loss, or for loss of profits, revenue, media spend, business, goodwill, brand value, data or anticipated savings, however caused.
• We are not liable for outcomes of publishing AI-generated creatives, for third-party intellectual property claims arising from assets or instructions you supplied, for platform rejections or account actions taken against you by an ad platform, or for losses caused by third-party services or your bank.
• You indemnify and hold AdOptIQ and its associated members harmless against any claim, demand, penalty or cost arising from Your Content, your use of generated creatives, or your breach of these Terms.

We handle personal data as a Data Fiduciary under the Digital Personal Data Protection Act, 2023, and as described in our Privacy Policy, which forms part of these Terms. We operate as an intermediary and comply with the Information Technology Act, 2000 and rules made under it, including publication of grievance contact details.

• You may stop using the Service and cancel your subscription at any time from the billing page.
• We may suspend or terminate access for breach of these Terms, unlawful use, non-payment, or risk to the Service or other users. Where the breach is not serious, we will usually give you notice and an opportunity to fix it.
• On termination, campaign data and creatives are deleted per your plan's data retention setting. Brand kits and knowledge bases may be retained as described in the Privacy Policy unless you ask for deletion.

We may update these Terms. The “last updated” date above will change and, for material changes, we will notify you by email or in-app notice. Continuing to use the Service after a change means you accept the updated Terms.

These Terms are governed by the laws of India. The courts at Pune, Maharashtra have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. Before filing a claim, please write to Adoptiq@adoptiq.in so we can attempt to resolve the matter directly.

• If any provision is held unenforceable, the remainder stays in force and the unenforceable part is read down to the minimum extent necessary.
• A delay in enforcing a right is not a waiver of it. You may not assign these Terms without our consent; we may assign them as part of a business transfer.
• These Terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the entire agreement between you and AdOptIQ regarding the Service.

This document describes our commercial terms. It is not legal advice to you. If a specific obligation matters to your business, take independent advice.